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At naijaweddings.com, we are always looking for ways to help you achieve the best wedding experience possible. Providing you the best customer experience we can is a part of this. If you have a question that is not answered on this page, please contact us, and we will get back to you as soon as we can. If we find that your question could be of value to other users, we will add it to this page.

What is Naijaweddings.com?
Naijaweddings.com is the ultimate online resource for Nigerians at home and abroad who are "About-to-Wed", "Just Married" or are friends and family. The site provides information and services you need for your wedding preparation. It also
allows family and friends to share fully in your wedding celebrations no matter where they are. They get to see your wedding details, and view pictures, audio and video clips of memorable moments.

What benefits do I get from using your service?
Have a single resource centre for all your wedding information and details accessible 24hours a day from anywhere in the world. Share your wedding and engagement pictures, your stories, audio and video clips of selected special moments with family and friends all over the world. Create a lasting impression with your wedding celebrations. Get help and access to resources that you require for a successful wedding - vendors, printers, planners, decorators, caterers, cakes, gowns, suits e.t.c.

Get support and tips from experts and advisors in areas ranging from etiquette to beauty, dressing and relationships.

How do I get to make use of this service?
We have put processes in place to make our service as available and easy to use as possible. You can contact us via our telephone numbers where our team will answer your questions and take your booking. You can also send an SMS for enquiries or booking to us and we will respond promptly. Additionally you can go to our website and make your booking on-line or book at any of our accredited agents. You can find our agents at most wedding registries, wedding planners, wedding caterers, decorators, cake makers' e.t.c.

What do I get for my money?
Depends on the package you choose - a wedding website, online photo gallery, digital photographs taken by naijawedding.com crew, CD containing digital pictures, updates, Email notifications, SMS notifications and reminders. In addition, you have access to a directory of the most active and best businesses in the Nigerian Wedding Industry.

Once my site is built, can I update my information?
Yes, Naijawedding.com makes it simple to update any information on your site. Log In and you will be taken to an interface from where you can update your nformation.

How much does this cost?
Depends again on the package you choose. Normally, a site of the kind of professional quality we will provide would cost N40,000 and above. However our packages start from N10,000 for the pre-wedding.

How can I give/receive a website as a gift?
A wedding website makes a unique, memorable, and practical wedding gift. Giving a website as a gift is simple:
1. If you are the gift-giver, first register by entering your contact information and email address. You then choose a website name and password for the recipients. Don't worry if you don't know all the information concerning the wedding, the recipient can change this information later.

2. After registration, you can make payment to our advertised bank clearly stating the names of the couple as well as the name of the person paying for the site. Alternatively you can call us and we will arrange for the pick-up of the cash.

3. After the site is activated, send the bride and groom the email address and password that you entered on the registration page. Tell them to go to www.naijaweddings.com and log in to try out their new gift.

4. Share their joy as they set up their website and share it with their friends and family. The recipients can change the password and modify the website to suit them better.

How long will my site be available online?
Naijaweddings.com couples websites are available for 6-12 months depending on option chosen.

How will my guests get to my website?
You pick a website name when you sign up. Your friends simply type www.naijawedding.com/websitename into their browser and they will be at your website!

Can I extend the time that my site is online?
Yes, extensions are available in 3 month increments.

I want to have pictures on my website, but I don't have a scanner, what do I do?
You may take your photos to a business centre where they can scan them for you and put them on a disk or you can send up to 20 pictures to us which we will scan free of charge and put on your site. All you have to do is send them to us along with you name and email address to the address below:

Naijaweddings.com
Suite 311, 3rd Floor, OPIC Plaza,
(Beside Sheraton Hotel & Towers)
Mobolaji Bank Anthony Way, Ikeja
Lagos

If you do not want your pictures back, we will dispose of them by shredding. Otherwise, make sure you send us a self addressed envelope with proper description along with your pictures or send someone to pick-up the pictures.
*We are not responsible for any damage or loss of your pictures incurred during sending, processing, or otherwise.

Who can view my site?
Depends on the level of privacy you desire. Your personal Naijawedding.com site can be viewable by everyone which is the default. If you would prefer gretaer privacy, you can remove it from our Couple Search or even make your pages password protected for greater privacy. This way, only people that you give access to can view your site.

Is my information secure with you?
At Naijaweddings.com, we are committed to treating your information with confidentiality and respect. Therefore, we will never provide any information that negates this trust. See our privacy statement for more details.

When will my Naijaweddings.com site be available?
Your site will usually be viewable online within 72hours after confirmation of payment.

What payment options do you provide?
We accept cash, personal cheques and bank drafts. We also accept direct payments into our advertised banks. When paying directly into our account, please ensure you advise your name, contact address, phone number, email address, and couple's name or selected website name to the following address:

Naijaweddings.com
Suite 311, 3rd Floor, OPIC Plaza,
(Beside Sheraton Hotel & Towers)
Mobolaji Bank Anthony way, Ikeja
Lagos

Email: sales@naijaweddings.com
SMS: 08033002886, 08033247003
Telephone: 234-1-2220303, 234-1-8040166,
to speak to any of our customer service or sales staff.

We will activate your subscription upon confirmation of payment.

Do you offer any type of guarantee?
We certainly hope that you will be completely satisfied with your Naijawedding.com service. If, however, you are dissatisfied with our service and communicate this to us within the first 3 days of your subscription, you will receive a full refund.

 
   
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